Like most businesses, we are plagued with customers who don't pay their bills. It is especially difficult at our company if customers don't pay, because we only produce custom products that we cannot sell to anyone else. Everything has a logo or a name on it, and no one else would want anyone else's products.
We did not accept credit cards for a long time, but since we started doing so, it has reduced our delinquent accounts. When customers can't come up with the cold hard cash, they can put it on their credit card. We use a credit card processing and payment company, and I might check into authorize.net.
Of course, it is not always our customer's fault that they haven't paid the bill. They are resellers, and sometimes their clients haven't paid them. But the buck still stops with them. And we have to put our foot down sometimes.
No comments:
Post a Comment