Dreading That 800 Call?

Like most people, sometimes I dread making the 800 phone call. Whether it is to talk to customer service at a credit card company, or my cable company, or my mutual fund company, and particularly my computer company, I have to really think about it, because I am afraid it is going to be a real time suck. I don't know how many times I have called to talk about why I can't connect to my wifi in my own house, and I am still on the phone hours later. Who has that kind of time? Fortunately, there are companies out there focusing on call center services. That is good news, because I don't have time to spend as much time as I have in the past on call centers calls, and I certainly don't have time to get annoyed by it.