Thursday, May 15, 2008

Frightening 911 Operator

From the Associated Press:

911 operator fired for cursing after report
1 day ago
NASHVILLE, Tenn. (AP) — A Nashville 911 operator has been fired after he was recorded saying that he didn't "give a s---" about what happened to a woman who had just called to report her ex-boyfriend was threatening her.
Emergency Communications Center spokeswoman Amanda Sluss said Wednesday that Frank Roth was in training during the February incident and was fired a month later.
Roth made the comments after promising police would arrive soon for a woman who called saying her ex-boyfriend held her at knifepoint and later was threatening her.
After hanging up with her but while still being recorded, he said, "I really don't give a s--- what happens to you."
Sluss said incident is not reflective of how 911 operators treat callers and that "a series of errors" led to the three-hour delay in response to the emergency call.
"Certainly this particular caller didn't receive the service she deserved," Sluss said. "This is not indicative of how our employees treat citizens. It's not something that should have been said. It's not what we train our employees to do."
Nashville TV station WTVF first reported the story after one of its reporters obtained the 911 recording.

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