I have never had one of those honest to goodness sales jobs, you know like in pharmaceuticals, or whatever. Even though I wish I had. They make good money and get to travel. Not bad!
In some way or other, however, maybe most of us down deep really have had sales jobs or at least customer service jobs. Because no matter what we do for a company, we are really selling the company and its customer service as well. Even front line people behind the counter are sales and customer service. If someone has a bad experience at any level of the company, it can mean lost revenue if the customer decides to go somewhere else.
That kind of thinking should be instilled in every person who works for a company--they are the face of the company.
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